The Corrlinks service, which makes email communications with inmates possible, is one that is straightforward and fairly easy to use. Still, some users do occasionally encounter major problems for which they really must get support from the people behind the Corrlinks service. Many such Corrlinks users express interest in knowing the Corrlinks phone number, which they can call to request for help. Unfortunately for them, the Corrlinks website at www.corrlinks.com doesn’t provide a phone number they can call for such help.
Understanding why Corrlinks doesn’t provide a customer support phone number
The question as to whether there is a number that people can call, in order to get customer support from Corrlinks is one that is directly addressed in the Corrlinks Frequently Asked Questions (FAQ) page. In response to that question, Corrlinks says that it doesn’t provide such phone-based support. The reason for that, it says, is in that it wants to keep the cost of the service down, and this can only be the case if it does away with things like phone support. So, in a nutshell, the reason why Corrlinks doesn’t provide a customer support phone number is in order to avoid the costs associated with running a call center.
Alternatives to getting Corrlinks phone support
Thankfully, there are alternatives to getting Corrlinks phone support. The main one is that of utilizing online support, which is the main alternative that Corrlinks provides to phone-based support. Corrlinks online support is good, and you are likely to actually find it better than phone support. And given the fact that the Corrlinks service is an email service, it is assumed that anyone who uses the service would be able to benefit from online support. Then again, there is a possibility that the question you have about the Corrlinks service is one that is already dealt with in the extensive Corrlinks Frequently Asked Questions (FAQ) page, so you should start there. The question about Corrlinks you have could also be one whose answers can be found in one of the online forums where matters to do with prisons are discussed, such as the Prison Talk forum.
Accessing the Corrlinks phone support alternatives
To access the Corrlinks Frequently Asked Questions page, where lots of questions about the service are answered, scroll to the bottom of the Corrlinks homepage, where you will find a link labeled ‘FAQ’. If you click on this, you will be taken to the Corrlinks Frequently Asked Questions page. To access Corrlinks online support, click on the ‘Customer Support’ link, and you will be taken to a page where you will be required to specify the issue you require help on. Once you specify what is troubling you, you will be given the requisite support over the Internet.